# Action Customer Journey

Action pada customer journey adalah untuk memberikan Tag, Broadcast, Decision, dan sebagainya kepada user yang terkena Trigger. Berikut beberapa penjelasan dari Action Customer Journey.

### Action <a href="#action" id="action"></a>

| Action Name  | Penjelasan                                                                                                                                                             |
| ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Delay        | Digunakan untuk memberikan waktu tunggu sebelum melanjutkan ke action berikutnya                                                                                       |
| Tag Audience | Digunakan untuk memberikan tag atau menghapus tag pada audience                                                                                                        |
| Broadcast    | Digunakan untuk mengirim pesan kepada user, bisa berupa Email, Whatsapp, Push Notification, serta Chat                                                                 |
| Decision     | Digunakan untuk mengelompokkan user yang masuk berdasarkan Audience feature (tag, smartlist, tribe), Serta email feature (Email Click, Email Open, dan Email not Open) |
| Multi Tasks  | Digunakan untuk menambahkan cabang untuk action yang nanti akan dibuat                                                                                                 |


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