> For the complete documentation index, see [llms.txt](https://help.tribelio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tribelio.com/marketing/cara-berinteraksi-dengan-seluruh-audiens/cara-mengirim-customer-journey-ke-audiens/action-customer-journey/decision-action.md).

# Decision Action

Decision digunakan untuk mengelompokkan user yang masuk berdasarkan Audience feature (tag, smartlist, tribe), Serta email feature (Email Click, Email Open, dan Email not Open)

### Tutorial Decision Action <a href="#tutorial-decision-action" id="tutorial-decision-action"></a>

<figure><img src="/files/33l9MHF2XVT7KIER5flF" alt=""><figcaption><p>Tutorial Decision Action</p></figcaption></figure>

1. Masuk ke Campaign Customer Journey kamu
2. Klik tanda plus dibawah Trigger
3. Pilih "**Decision**"
4. Klik "**Decision Card**" untuk mengatur setting decision
5. Kamu bisa menyeleksi audience berdasarkan tag, smartlist, tag, dan lainnya dengan memilih pada menu "**Statement**"
6. Lalu kamu bisa memilih bagian yang dimasuki audience. Contohnya kita memilih Statement "**Tag**", lalu kita bisa memilih "**Internal Tribelio**"
7. Kamu juga bisa menambahkan statement lagi dengan klik "**Add Statement**"
8. Lalu kamu juga bisa mengatur kondisinya dengan di menu "**Condition**" dengan Or, Include, Exclude, atau And.
   1. Or = Action akan dikirim kepada **seluruh** Audience **Statement A** dan **Statement B**
   2. And = Action akan dikirim kepada Audience yang **sama-sama masuk** pada kondisi **Statement A** dan **Statement B**
   3. Include = Action akan dikirim kepada **seluruh** Audience **Statement A** dan Audience **Statement B** yang **ada juga di dalam** Audience **Statement A**.
   4. Exclude = Action akan dikirim kepada Audience **Statement A** yang **diluar** Audience **Statement B**
9. Jika kamu mau menghapus statement kamu bisa klik icon "**delete**"
10. Terakhir klik "**Save**" untuk menyimpan Decision kamu


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